Wednesday, September 01, 2004
How may I help you?
I remember a couple of years ago hearing people complain that all techs ever advised was to "format and reinstall". It seemed like a cop-out. "I don't really want to take the time to really solve your problem, so let's just fdisk your hard drive and start all over." But having heard many calls now, I realize that often that's the best advice you will get. You've added and removed hardware to the point where there is no "original" system left for me to go by. You've done the same with software. I have no way to tell how, or how well, you removed all traces of that software. Then you failed to install, update, or even use anti-virus software. You don't have a firewall, or have never configured it to do its job. So finally you call me...with your system full of spyware , adware, viruses, leftovers of extinct software and a few new pieces of hardware that may or may not have been installed properly. And since you're paying by the minute, you expect to have a solution, and a pristine system, within ten minutes or so. In that amount of time, I can probably tell that the only way you are ever going to get a factory-fresh system again is to format and reinstall your OS. Anything less is going to leave you with a vulnerable system that may or may not be fully healed. And you should remember, you were the one who inflicted the damage, not the help desk tech trying to help you. Don't get irritated with me because I can't undo in ten minutes what you've had months, perhaps years, to do.
As we've often said in both Scot's forum and in Lockergnome, the best habit you can develope when it comes to owning a personal computer is BACK UP YOUR DATA ON A REGULAR BASIS!! If it's important to you, make sure you have a backup copy somewhere besides on your hard drive. Then when you've finally gunked up your system to the point where I have no better option to suggest than that you format your hard drive and reinstall your OS, you will have everything important already preserved, and perhaps we can get your problem solved in just a few minutes.
Thursday, August 19, 2004
Emotional Rollercoaster
This is good for two reasons. I really did need a job, and a job in a field I'm already passionate about. More importantly, I needed a distraction from the empty porch...the missing bark of welcome...those eyes.
Friday, August 13, 2004
Sam's last week
As it always is with death, it can only be postponed, never avoided. For the last twelve years Sam has avoided his fate while being a wonderful and fun companion. Though most dogs his size are fortunate to live ten to twelve years, Sam has managed to hang on for a couple of extra. But now he's past the point of enjoying his existance. His rear legs can barely support him, his fur is starting to come out in clumps and he hardly moves. In short, his time is at an end. On the 18th, next Wednesday, we'll take one last road trip to the vets and he will cease having to endure the pain and disabilities that plague him now. Once more I'll be saying goodbye to a decade long friend. One of the saddest things about growing older is losing those close to you. Then one day, you are the one to leave your friends behind. It is an inescapeable fact of life. It begins, and it ends. I hope I leave with the grace and dignity Sam has shown. And as I've said many times, humans would be showing their true humanity if we allowed ourselves to bring a peaceful and quiet death to one another like we permit ourselves to do with our animal companions.
Sam and I will enjoy our last week together. Then he'll leave, yet live on in my memories and in my heart.
Thursday, August 05, 2004
The rise of Technocracy
I'm excited about this because I've come to be quite interested in the future of technology in our lives. From the interactive home to the ability to communicate across physical borders, the Internet is going to have dramatic effects on our lives...so much more than it has already. Now that we have a vehicle that makes it possible for every person on the planet to have a voice, nothing will ever again be quite the same. Even the humble blog is becoming more than a way for anyone to share their thoughts and opinions with us all. It's becomming the "news source" of a wired generation. Stories will be blogged well before the major news outlets can get their stories written, polished and in the hands of their talking heads for the 6 o'clock broadcast. Blogs have become the new "Stars and Stripes" for our men and women in combat zones. We can now hear voices previously silenced by repressive governments.
Technocracy is the future. The Internet is the future. I think that's very kewl.
Friday, July 30, 2004
I'm looking under rocks now
When you're an atheist dealing with depression, every day can either be another pain in the butt to be dealt with as quickly and easily as possible, or a day when maybe, just maybe, the pieces will finally fall into place and the anxiety will disappear. No big-guy-in-the-sky is going to come down and make it all better. No motivation out of fear of eternal damnation...I'm getting a pretty good dose of that here. No reason to comb the yard for a four-leaf clover. Just me and the abilities that life has given me to face the big ugly monster of reality.
And the reality is, I need to find a job or in a very few months I'll be out there in your town with my laptop under my arm, Bob the cat trailing along behind...looking for an unoccupied freeway overpass.
Wednesday, July 28, 2004
Evil software
At the beginning, the computer, running 98SE, had 126 viruses and 3 trojans to be dealt with. Protection amounted to a copy of Norton AV 2001whose latest virus definition was from February of this year. OK, only about two hours to get the AV updated and the viruses wiped out. The trojans took another hour or so. Meanwhile, the owner of this electronic waste dump had wandered off to attend to other matters, as unconcerned about what it was taking to repair all this damage as he was when doing the damage in the first place. Alone now, I decided to delete a few programs and see if I could somehow reclaim a bit more than the current 20% free disk space. I also deleted the outdated Norton. Cool, I'm up to 30% free space, run a quick defrag and I'm ready to install the new Norton. 45 minutes later and I'm still looking at only 40% defragmented. The sun is setting, the day is disappearing, my life is wasting away.
To hell with it. Cancel the defrag and start the Norton install. After the first install, I couldn't get online, all the desktop icons were dead and the system froze. All right, delete and reinstall. I have a rule of threes...installs and rebuilds will only work right after the 3rd attempt. Sure enough, the second install doesn't "take" either. Third install, nothing. Fourth, fifth and sixth the same. Screw this, it's staying uninstalled and I warn him not to go online until I figure this out.
Today I actually got Norton to install on the first attempt (of the day, anyway). Finally, AV is all in place and AOL actually goes online. I hate Norton. I hate AOL.
For all this I didn't get thanked or paid, but I did get to listen to the owner bitch about how frustrating all this was for him. (?)
Oh, did I mention this guy is family?
Saturday, July 24, 2004
New friends
Wednesday, July 21, 2004
Back in that sad hole, again
So tomorrow is the last day of class. Set up Windows Server 2000 and a local network, a final exam...then it's all over, fini, done. Friday becomes another weekend day, then Monday I return to my latest occupation, professional resume submitter. At some point this weekend I'd like to get my resume posted to my website (www.jeber.net) so all you kind folk who are good enough to come by for a laugh or two can tell all your friends about my numerous talents and abilities and help me find gainful employment in this new arena I'm trying to enter, PC help desk or an entry level IT department. After years of management in the music, and before that, grocery industry...I'm eager to turn my passion for computers and the internet into a career. It's not an easy transition for me to make. I don't make a habit of jumping from job to job. My last two jobs lasted 8 and 13 years. so this is the first time in 9 years I've gone searching, and only the second time in 21 years. Obviously, I want to find the right job right away. Yet I know that in reality that's not likely to happen. As a former manager, I have a bit better idea of how companies function, and what elements of a job are the most important than many applicants. That might come in handy during future interviews. Humility aside, I really am a hard working, dedicated employee. And my time with both the forums I moderate and administer will give me an advantage when it comes to knowing what to expect from a customer service environment.
One way or the other, come Monday, I'll begin to get an idea of how well my hopes will be met. Wish me and all my fellow graduates good luck, won't you? 8-)
Sunday, July 18, 2004
New Blogging tools and IM
It's too bad I don't have a lot to say tonight that would give me the chance to use all those goodies. But it's late and I'm pooped. We've been enjoying (?) a mini-heatwave here in Southern California, and there's nothing like moist heat to sap the energy right out of you.
One app I've been having fun with again the last couple of nights is instant messenging. I deleted every IM app from my computer over a year ago because that obnoxious little window would pop, up with a pointless conversation from someone I didn't really want to talk to anyway, at the most inconvenient times. It became such a distraction, I just eliminated the thing. Then recently, I began meeting people I really wanted to keep in touch with, and the easiest way turned out to be IM. But this time around I'm being more selective as to who can reach me. And another difference is that now I have Gaim, a great open source, cross-platform app. Last night I was chatting in real time with England on one tab, Illinois on another, and a friend about 8 blocks from here on a third. Tonight it was California, Illinois and Virginia. Ten years ago this either wouldn't have been possible, or would have racked up huge long distance bills. I've been rereading "Small Pieces Loosely Joined" by David Weinberger (highly recommended), and agree with him that at the core of the web is the hyperlink. But another worthy use is IM, if done politely and with content. This truly is a wired world, and communication has taken on a whole new meaning and dynamic. And I embrace it all.
Sunday, July 11, 2004
Back to blogging
In my other blog today I quoted Kevin Marks' comments on what makes for an interesting blog, and as an editor at Technorati he should know. I also confessed that this blog doesn't meet the criteria of what even I would consider a worthwhile blog. Yet I persist in adding content to it, while refraining from recommending it as reading to anyone but my friends and family...and not even all of them.
At heart I am a writer. In high school I managed, until caught, to publish the first, and as far as I know only, underground newspaper ever distributed on that campus. I mimeographed copies of it in the teacher's lounge during lunch, passing them out freely the next day. In college I wrote both poetry and television screenplays. I'm the kind of guy who writes letters to the editors of local papers and gets them published. It's in my blood. The only thing I haven't tried is writing my elected representatives or the president. I like to know my writing, however poorly executed, will at least be seen. Writing to "The Hill" is an exercise in futility. I really don't need a machine-signed form-letter reply from the pres to hang on my wall, knowing damn well he never came within a mile of the computer screen my missive appeared on for its 5 seconds of life.
So I'll keep adding the occasional entry here, detailing my feelings about the oddities of life as I encounter them.
Thursday, July 08, 2004
Obliged to blog?
Yet, like a junkie, as soon as I had something to eat and a cup of coffee beside me, I couldn't resist the urge to log in and see what was happening. I found out...not much. So now I don't feel as bad as I type this out and prepare to power down and go read a book.
Ireally enjoy computing. I really enjoy Linux. But not every day. Not today.
Saturday, July 03, 2004
My aim for this blog
Lack of Affection
So while I might be missing the sex I enjoyed as a youngster, I make sure that affection is present in every moment of my life. I was wrong about not being able to survive without sex, but I'm sure I wouldn't enjoy life half as much as I do without affection. It's something I don't want to do without.
Friday, July 02, 2004
Crises? What crises?
Add to that the fact I haven't been on a date, let alone enjoyed a solid relationship, in over 20 years, and you can understand why I keep my hair so short. I'd have pulled it all out by now otherwise. I used to say I was alone but not lonely. Well, screw that...now I'm lonely. Unfortunately, at the present time, I have little beyond my charming personality and my talent for imitating cartoon voices to recommend me. Oh well...life's been worse, and I'm sure it will be better. I just have to muddle through the present with high hopes for the future.
Saturday, June 26, 2004
Chaos theory
I had 3 blogs going, which was at least one too many. So I moved all the content from the blog I had associated with my webpage over here, but left the original dates on each entry so the relation of content to outside events would remain consistant. The date at the top of each entry is the original one, the date at the foot of the entry is the date/time I moved it over. There...clear as mud.
Now the only other blog I'm using is a 30 day trial of Blogware, which is associated with Lockergnome. I like the layout just fine, but I'm not sure with my current financial situation I can justify paying even $10 a month for a blog.
For what it's worth, I wouldn't recommend tacking a blog onto a website, unless you can afford Movable Type or something similar. Otherwise, like me, you'll have to wait until you're home, on your own computer, with access to your web authoring software (Dreamweaver, Front Page, Nvu, whatever) before you can make a blog entry. Not good. A real pain in the patoot. Stick with something that allows you to blog from anywhere, on any computer. Keep it all web based, and you'll never be locked out of your blog.
But is it worth it?
OK, I admit that I'm an idiot for allowing a train of thought like that to ruin a great day like today. But that's just the way my addled mind works.
Friday, June 25, 2004
So much for that
We now return you to your regular programming...
The last of the blast from the past
I'm sure you realize that not only am I new to blogging, but that I'm learning as I go. Well, one thing I've learned as I've gone along is how much it sucks to have a blog attached to your website, one that isn't being updated through Movable Type or some such software. I have to use web authoring software, like DreamWeaver or Nvu (the same apps I use to update my web page, which you may have noticed has become a frequent activity of late), and those apps are only available from my own computer. So when I'm at school, and there's a computer sitting there in front of me on a DSL network, all I can blog to is my Blogger site. Even though I often have Gromet with me, it's not always convenient to set it up in class. Nor does my wireless modem work very well inside a building like the Xerox building, with who knows how many wireless networks being broadcast above me. So if you're thinking of getting involved in this interesting world of blogging, go with Blogger, or pay the cash and get set up with a service that will allow you to blog from any computer you may have access to. With the Linux Fanatics site to keep fed, and my Blogger account available to me from anywhere, this blog is going to suffer I fear. I mean, come on, there's only 37 hours in a day, and I need at least 4 of those for sleep. Let's hear a cheer for caffeine!
San Diego bloggers and RAW
I just found out there's a web blog of fellow San Diego bloggers (http://sandiegoblog.com). How very cool. I'm starting to travel around more often with my laptop and wireless Ricochet modem, yet I often fail to stop and blog a thought or observation when I really should. By the time I get somewhere I do set up Gromet (the laptop), I've forgotten what I wanted to mention. Frustrating to the max. To capture the moment, I've got to be ready. It's good to know other's are catching the weirdness that is San Diego. Now I need to do my share. After all, I'm a native. I've seen this city grow from a collection of small neighborhoods into this large, overgrown metropolis that it is today. S.D., I hardly recognize ya.
Over on Boing Boing (http://boingboing.net/), David Pescovitz has a post regarding Robert Anton Wilson, who was evidently as much an inspiration to David as he was to me. If you've never read anything by RAW, and you love a good conspiracy theory, run out to your local bookstore right now and grab a copy of just about any book he's ever written. If you have read him, you'll understand why my own thinking is so twisted. RAW has the rare ability to take a subject already beyond rediculous and making it fantastically believable.
My berry-berry good month
This last half of May and beginning of June have been "berry berry good to me". Ironically, while my opportunities to be involved with the internet and the web have increased, the additional responsibilities have left me less time to actually make use of my added accesses. In late May I was moved up to an administrator role in both the Lockergnome and Scot Finnie's Newsletter forums, and am now writing entries for the Lockergnome Linux Fanatics blog. I also changed the look and layout of most of the pages of jeber.net. Getting used to the admin control panels, setting up the Linux blog and finding additional writers for it and changing my site's layout has taken so much time that my own blog and really bad advice page have been totally ignored for too long. But I promise you, my loyal reader (you are still there, aren't you?), that will be corrected presently. I can't say the content will be any better, but there will be more of it.
I've also been suffering from philosophical depression. Thirty-five years ago I was a campus radical, protesting everything from the war to oppression of minorities. I had such high hopes for our country. It's so sad to see those same issues being debated still. The bigots, isolationists and racists are still with us, and thanks in part to the internet I love, have found a new soapbox from which to spout their hate and intolerance. In the meantime we have made strides toward moderation, inclusion and tolerance, but certainly not the great strides we should have been able to accomplish in over three decades. And war, as history teaches us, is always with us.